Updated: 1 December 2014
"Personal information" is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.
Golf is bound by the Privacy Act 1998 (Commonwealth) (Act) and the Australian Privacy Principles that are contained in that Act.
Collection of Personal Information
Golf may collect personal information about an individual in a variety of ways, including when an individual interacts with Golf in person, by document or electronically, for example when an individual accesses our website.
Golf will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held, and the purposes for which that information is collected, held, used and disclosed will depend on the circumstances.
Examples of instances where personal information may be collected by Golf include:
- Collecting personal information from purchasers of Golf product for the purposes of enabling proper records to be kept and for warranty or reporting purposes.
- Collecting personal information from individuals who enter into service agreements, joint venture agreements or other transactions with Golf for the purpose of administering those agreements or transactions or for reporting purposes.
Examples of instances where personal information may be used by Golf include:
- Enabling quotations, invoices and statements to be provided.
- The promotion of other services that may be of value or interest to purchasers of Golf product. This may include information about Golf's products and services. If a Golf owner does not wish to receive any promotional material, they may notify Golf in writing to that effect at any time.
- Enabling service reminders to be mailed to Golf owners.
Examples of the kinds of personal information Golf may collect and hold include:
- Name
- Address
- Phone number
- Fax number
- Email address
- Information about goods or services ordered, acquired or supplied
- Information from enquiries made
- Communications between Golf and an individual
- Credit card information
Golf will take reasonable steps to ensure that the personal information that is collected, used or disclosed by it is complete and up to date. Golf will only collect personal information about an individual from that individual unless it is unreasonable or impractical to do so.
At or before, or if that is not practicable, as soon as practicable after, the time that the personal information is collected, Golf will take reasonable steps to ensure that the individual is aware of the matters required by the Australian Privacy Principles, including:
- Why the personal information is being collected;
- Who else the personal information might be given to;
- The fact that this Privacy Policy contains information about how the individual is able to gain access to and correction of the information collected; and
- How to contact Golf, including to make a complaint.
Use and Disclosure of Personal Information
When an individual seeks a service from Golf it is on the understanding that they consent to their personal information being collected, used and disclosed for the purpose of providing the service.
If Golf collects personal information about an individual from someone else, Golf will take reasonable steps to ensure that the individual is aware that Golf has collected the information and of the above matters.
Golf will only use or disclose this personal information for:
- The purpose for which it was collected;
- Any related purpose for which it would reasonably be expected to be used or disclosed;
- A purpose required or permitted by law; or
- A purpose for which the individual has provided consent.
Examples of instances where Golf may disclose personal information about individuals to third parties include disclosure to providers of services to Golf, Government agencies, Regulatory authorities, related bodies corporate of Golf and professional advisers of Golf.
Golf requires its service providers to keep the personal information confidential and not use it for any purpose other than performing those services.
Golf is unlikely to disclose personal information to overseas recipients.
Security of Personal Information
Golf will take reasonable steps to ensure that the personal information that it holds is protected from misuse, interference and loss and from unauthorised access, modification and disclosure.
Golf will also take reasonable steps to ensure that personal information it holds that is no longer necessary for the disclosed purpose is destroyed or permanently de-identified, subject to any legal obligation to keep the personal information for any required period of time.
Access to, Updating and Correcting Personal Information
At the request of an individual, Golf will, in most circumstances, provide access to an individual to any personal information that is being held by Golf about that individual. An individual can seek access to, and update or correct, any personal information that is being held by Golf about that individual by contacting us here.
There are certain circumstances where Golf will not provide an individual access to such personal information in accordance with the Act. These circumstances include where providing access would have an unreasonable impact on the privacy of others, where providing access would reveal commercially sensitive information about the organisation, or where providing access would be unlawful.
Concerns, Queries and Complaints
If a person has any concern, query or complaint about:
- Any personal information that may have been collected, used or disclosed by Golf;
- This Privacy Policy; or
- A breach of the Australian Privacy Principles,
they are to detail same in writing and they will be referred to the Company's General Counsel. All correspondence should be addressed to Golf at [insert address].
Golf takes complaints very seriously and will respond shortly after receiving written notice of the complaint.
Website
This Privacy Policy applies to Golf's website and how personal information is collected via it.
Amendment of Policy
Golf may amend this Policy from time to time. This Policy as amended from time to time is to be placed on the Golf website and is also available upon request.